At 8c99, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have as a player.
These six principles guide every data decision we make at 8c99.
All data transmitted between your device and 8c99 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
8c99 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve your 8c99 experience.
You have the right to access, correct, and request deletion of your personal data held by 8c99 at any time, in line with the Philippine Data Privacy Act of 2012.
Player data is stored on secured servers with restricted access controls, regular security audits, and intrusion detection systems active around the clock.
We are upfront about every category of data we collect and every purpose for which it is used. No hidden data practices — what you read here is what we do.
In the unlikely event of a data breach affecting your personal information, 8c99 will notify you and the National Privacy Commission within 72 hours of discovery.
Summary: This Privacy Policy ("Policy") describes how 8c99 ("8c99," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") who access or use the 8c99 website and related services (the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
8c99 is committed to protecting the privacy and security of every player who uses our Platform. Whether you are logging in from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines, you deserve to know exactly how your personal data is handled.
This Policy applies to all personal data collected through the 8c99 website, mobile application, customer support channels, and any other touchpoint through which you interact with 8c99. It covers data collected both online and, where applicable, offline in connection with our services.
By registering for an 8c99 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.
For the purposes of the Philippine Data Privacy Act of 2012, 8c99 acts as the personal information controller in respect of the data it collects from players using the Platform. This means 8c99 determines the purposes and means of processing your personal data.
Where 8c99 engages third-party service providers to process data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are contractually bound to process data only on 8c99's instructions and in accordance with this Policy.
8c99 collects the following categories of personal data:
Note: 8c99 does not collect or store full payment card numbers. All payment card transactions, where applicable, are processed by PCI-DSS compliant third-party payment processors who handle card data directly.
8c99 collects personal data through the following means:
8c99 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Processing deposits and withdrawals | Financial and identity data |
| Age and identity verification (21+ compliance) | Date of birth, government ID |
| Anti-money laundering (AML) compliance | Financial and identity data |
| Fraud detection and prevention | Technical, financial, and identity data |
| Customer support and dispute resolution | Communications and account data |
| Personalising your gaming experience | Usage and preference data |
| Sending promotional offers and bonuses | Contact and preference data |
| Platform analytics and improvement | Technical and usage data |
| Responsible gaming monitoring | Usage, financial, and behavioural data |
8c99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
8c99 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
8c99 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
Third-party companies that provide services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platform operators. These parties are bound by data processing agreements and may only use your data as instructed by 8c99.
Where required by law, court order, or regulatory directive, 8c99 may disclose your personal data to government agencies, law enforcement bodies, PAGCOR, the Anti-Money Laundering Council (AMLC), or the National Privacy Commission (NPC).
8c99 may share data with fraud prevention agencies and security partners where necessary to detect, investigate, or prevent fraudulent activity, money laundering, or other illegal conduct.
In the event of a merger, acquisition, or sale of all or part of 8c99's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
Our Commitment: 8c99 will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit prior consent.
8c99 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8c99 Platform, including your ability to log in or access certain features. Strictly necessary cookies cannot be disabled without impacting core Platform functionality.
8c99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, 8c99 will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8c99:
To exercise any of these rights, please contact the 8c99 Data Privacy Officer via the contact details provided in Section 14 of this Policy. We will respond to all verified requests within fifteen (15) business days.
8c99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Your Role in Security: While 8c99 takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your 8c99 account, enable two-factor authentication, and never share your login credentials with anyone.
The 8c99 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 8c99 does not knowingly collect personal data from individuals under the age of 21.
If 8c99 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions made. If you believe a minor has registered on the Platform, please contact our support team immediately.
8c99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The effective date at the top of this page will always reflect when the Policy was last updated. We encourage you to review this Policy periodically to stay informed about how 8c99 protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 8c99 Data Privacy Officer through the following channels:
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
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